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ecommerce web development, Website Design


Rushik Shah User Icon By: Rushik Shah

Keeping pace with an evolving market requires tracking current and future expected trends. Whether you are an eCommerce web developer or a consumer, it is important to know how 2021 will affect your marketplace, economy, and your growth.

The biggest impact of the COVID-19 pandemic is a major driving force to these trends that we will discuss right here.

Omnichannel Shopping Will Become More Normalized Omnichannel is normalized where consumers used to buy from multiple online retailers to start their buying journey on one platform and from another because he is getting numerous options for a single item.

Retention becomes a primacy as purchase costs spike Acquiring new consumers is important, but as the competition for interests intensifies online, the value of retaining existing customers increases. Retention has gone beyond acquisitions and transfers as a top priority for many companies. Loyalty programs and subscriptions are a tool to keep them blooming.

Increase the use of AI and improved reality Both artificial intelligence (AI) and augmented reality (AR) have been increasingly used in e-commerce for some time. Chatbots or algorithms that use a customer’s previous purchases to provide product recommendations. It will gradually increase in 2021 and in the coming years.

Use of New Payment Options, including Cryptocurrency The availability of online payment options has been progressive. Consumers expect online shopping to be comfortable, and some of these conveniences include accepting credit and debit cards, as well as digital wallets like Google Pay, Apple Pay, Samsung Pay, and PayPal and paying the way they want.

Brands Will Continue to Adopt Dynamic Pricing Dynamic pricing has been used frequently in the travel and accommodation industry. E-commerce retailers can now use algorithms and databases to monitor factors such as competitors; prices, market demand, and perceived value to determine the best price for their products.

Increase the use of visual Commerce Visual Commerce is an umbrella term for the concept of using powerful visual content to encourage consumers to engage with your brand and products, such as 360-degree images. So, it overcomes the inability of the consumer to touch or feel the product. Visual Commerce allows you to have the best visual engagement online.

Social Media Activities Will Influence eCommerce Retail Behavior It is also expected that there will be an increasing number of social media shopping and the display of buy buttons on social media stores. It will allow for direct purchases through social platforms. Some e-commerce platforms such as TikTok allow businesses to easily link with their online stores to social media sites.

Mobile Commerce to Dominate eCommerce Space Mobile Commerce, the main dynamo of eCommerce, includes purchases made on mobile devices. From 2018 to 2021, this number increased to 53.9% of all e-commerce sales in the United States.

Increased Personalization in eCommerce Businesses is headed to provide personalized and premium experiences to the consumer in the crowded marketplace. This trend is expected to continue into 2021 as companies leverage customer data to provide better-personalized experiences, including personalized product recommendations.

Brand building challenged by marketplace dominance Today’s consumer demand to buy from purpose-driven brands. Purpose-oriented consumers are estimated at around 40%. Concerned and aware users are willing to pay a premium price for these products. Currently, the largest consumer group, Generation Z, is leading this trend. Environmental impact, sustainability, and recycling are the main motivators behind this.

Voice Commerce Will Rise People use voice assistants like Amazon Echo with Alexa and Google Home with Google Assistant to do everything from waking up to purchasing products online. The convenience of using the technology improved it. Google and Amazon are pushing the boundaries to gain more access.

Conclusion  In this article, we mentioned some key motivators for eCommerce web developers.  These vital factors will influence and set the rule of the eCommerce market. Take an in-depth insight into them, so you can also get the maximum benefit from using them.

How Alakmalak can help?

Alakmalak is one of the Best E-Commerce web design and development companies in India. We have a team of highly skilled developers. Contact us now for E-commerce Website needs.


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  • ecommerce india
  • ecommerce web development
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